Intranet is the preferred partner of leading contact centers in the Philippines since 1996.

Our flagship offering - the Verint ® Witness Impact 360 Workforce Optimization Suite -  is a comprehensive solution suite that includes Workforce Management, Quality Monitoring, Full-time Recording, and Customer Feedback.

Optional add-on modules extend the core application with advanced features, such as Application Analysis, Centralized Archiving, Competency-based Learning, Contact Visualization, Data-driven Recording, KPI Scorecards, Shift Bidding, Speech Analytics, and Strategic Planning capabilities. More...